Services
IT help desk
L1, L2 and L3 support for the systems we look after.
SJ Technologies is a UK IT agency. IT help desk services cover L1, L2 and L3 support for clients, infrastructure and applications we have agreed to look after. You get a way to raise a ticket, a response time in writing, and an engineer who already knows the system.
L1, L2 and L3 support with a written response time. A record of what was raised and what was changed. Escalation to the people who built the system. Hours and channels agreed in the support schedule.
Next step
Talk to the agency
Use the contact form for web, mobile or software enquiries. We reply within two working days.