Case study

A removals van diary and tracking app

Aussies Removals · Birmingham, UK

We built a removals ops app for Aussies Removals: quote request, booked job with van and crew, morning checklist, and a customer status page fed by the crew’s status taps (en route, on site, loaded, in transit, delivered).

Angular.NETAzureMapsMobile web

Discuss a similar brief

Location: Birmingham, UK
Duration: 4–6 months
Industry: Logistics
Project type: Mobile development

About the client

Aussies Removals in Birmingham runs six vans and two crews on most weekdays. Quotes lived in email; the van diary was a whiteboard; customers rang to ask when the crew would arrive.

Buying a full fleet telematics suite was out of scope. The brief was quote to booked job, a van diary the office trusts, a crew checklist on the phone, and a simple live status the customer can open on moving day.

Project overview

Angular mobile web for crew and customer, .NET and Azure for the diary and quotes. GPS is used only for “last known” when the crew opts in on the job — not continuous fleet tracking.

Technologies

Angular.NETAzureMapsMobile web

Duration

4–6 months

What we shipped

Mobile development

Page screenshots

1 / 3

Functionality

Quote request to booked job with van, crew and time window
Office van diary with conflicts flagged before a double-book
Crew checklist and status taps on a phone at the kerb
Customer status page with the same job timeline the office sees
Photo notes on damage or access issues attached to the job

Solution

The office books a van and crew into one diary. A second booking on the same van in the same window is blocked, not painted over on a whiteboard.
Crew open the job on their phone: checklist, status taps, and optional last-known location when they start the run.
Customers get a link for moving day — the same statuses the office sees, without calling the dispatcher.
Photos and access notes stay on the job record for the invoice conversation later.

Project results

The whiteboard diary was retired once the office trusted the conflict checks.

“Where is the van?” calls dropped on move days with a status link.

Crew checklists and photo notes sit on the job the office already has.

Quotes and booked jobs share one record instead of a buried email thread.

Customer review

“The van diary is not a whiteboard anymore. Customers open a status link on move day, and the crew checklist is on the same job we booked in the office.”
James T., Operations, Aussies Removals, Birmingham, UK

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