Case study

A multi-tenant visitor management system

Deskgate · London, UK

We built a visitor product for the shared reception: pre-registration by tenants, walk-up sign-in on a tablet, host email or Teams notify, badge print, and sign-out.

Angular.NETSQL ServerAzureBadge print

Discuss a similar brief

Location: London, UK
Duration: 4–5 months
Industry: Real estate
Project type: Web development

About the client

A multi-tenant office building in London (reception shared by twelve tenants) signed visitors into a paper book. Hosts were not notified; fire lists were photocopied; badges were handwritten.

Full access-control hardware replacement was out of scope. The brief was tablet sign-in, host notify, badge print, and an audit trail the building manager can export for fire and security.

Project overview

We built a visitor product for the shared reception: pre-registration by tenants, walk-up sign-in on a tablet, host email or Teams notify, badge print, and sign-out.

Angular tablet and desk apps, .NET and Azure for tenancy isolation and the audit log. Each tenant only sees their own hosts and visitors.

Technologies

Angular.NETSQL ServerAzureBadge print

Duration

4–5 months

What we shipped

Web development

Page screenshots

1 / 3

Functionality

Tenant pre-registration and walk-up sign-in on reception tablet
Host notification when a visitor arrives
Badge print with visit reason and host name
Sign-out and live on-site list for fire muster
Audit export for the building manager by date and tenant

Solution

Reception opens one tablet flow; the visitor picks their host’s tenant from a short list, then the host. Tenants never see each other’s diaries.
Host notify fires on arrival. No reply does not block sign-in — reception can still badge the guest and note the attempt.
The on-site list is the fire muster source; paper books stopped being photocopied for drills.
Audit export is dated and tenant-scoped for the building manager’s security file.

Project results

Paper visitor books left the desk after go-live.

Hosts get a notify when their guest arrives instead of a reception shout.

Fire muster uses the live on-site list.

Building management has a dated audit trail per tenant.

Customer review

“Visitors sign in on the tablet, hosts get a notify, and the fire list is the same screen reception already has open. The paper book is gone.”
Priya N., Building manager, London, UK

Next step